Treat the customer the way you would want to be treated if you were the customer.
Thursday, July 02, 2009

It's A Matter of Time!

At Credex we realize that your time is important.  That's why we have made the Credit Express loan system easy to use and loaded with functionality. 

We know how valuable your time is and if you ever have a need to call us, you need to have quick access to a technical support representative and expect a quick resolution to your problem. We are proud of the fact that 77.5% of our Technical Support requests are resolved in 4 hours or less.  This includes the setup of new forms and requests for changes to contracts and insurance certificates.

Our technical support staff is available 24 hours a day, every day of the year. You are never more than 15 minutes from talking with someone who understands the lending business and our product line. 

AFSA

Uptime for Managed Services:

Unity Hosting        Up 99.69%
 
One of our services is hosting Unity for our clients. We are proud of our performance in making sure our systems are up a high percentage of the time. 
The above percentage is measured from 6:00am to 7:00pm Central Time beginning July 1, 2008
.

Unity "Bringing it all together"

Our newest product brings all your branch data into one location. Each office connects real time through the Internet to a central system. This allows real time access to all accounts from any branch office.

Learn more about Unity

For more information please contact us at 1 (800) 951-2015 or email us at info@credexsystems.com
 
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